Thank you for shopping at Beach Trading...
We strive to offer the best customer care and service possible.

Shipping • Secure Ordering • Payment Methods • Sales Tax • Order Processing
Canceling/Changing an Order • Returns and Exchanges
Return Mailing Instructions • Suggestions/Feedback • Contact Us

Shipping:

Most orders are processed, packaged and shipped within 24-48 hours of placement. See Order Processing for details. If for some reason an item is out of stock you will be notified immediately and given a full refund if you don't want to wait.

All orders at Beach Trading can ship via USPS Priority Mail, UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select or UPS Ground. Keep in mind that UPS does NOT ship to PO Boxes, APO or FPO addresses and does not deliver on Saturdays. USPS Priority WILL ship to PO Boxes, APO or FPO addresses and delivers on Saturdays. All orders, except those with FPO and APO addresses, ship with delivery confirmation or tracking numbers which will allow you to track delivery information for your package.

Shipping rates are by weight as charged by the USPS and UPS. You will be shown the shipping rates BEFORE you pay for your order.

Please Note: Beach Trading ONLY ships to addresses in the Continental United States, Hawaii and Alaska. Shipping to Hawaii, Alaska, FPO and APO addresses may require an additional ship time. We do not ship to any international destinations including Canada and Mexico at this time.

Secure Ordering:

Beach Trading is proud to offer the most secure online ordering process available on the web. We are a Yahoo! Store and all Yahoo! Stores use industry-standard Secure Sockets Layer (SSL) encryption to process orders. When you order from us your credit card number is encrypted using SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen.

Payment Methods:

 • We accept VISA , MASTERCARD, AMERICAN EXPRESS and DISCOVER cards issued by
   U.S. BANKS ONLY.
 • We verify customer name and billing address electronically in order to authenticate you as     the actual card holder. Entering an incorrect billing address will significantly delay the    processing of your order.
 • If we are able to verify the revised billing address information with your credit card institution,    your order will be shipped. If not, your order will be cancelled.
 • We do not accept any credit cards from foreign banks or foreign credit institutions.

Sales Tax:

We are located in California. All California orders will be charged 8.25% sales tax. Orders shipped outside of California pay no sales tax.

Order Processing:

Most orders are processed, packaged and shipped within 24-48 hours of placement.
 
Beach Trading ships orders Monday through Friday only. Orders received after Noon Pacific Standard Time on Friday will be processed on Monday.
 
We do our best to keep our site updated with accurate product photos, colors/patterns and availability information including estimated ship times, however, all product availability and ship times are subject to change without notice. Also we try to be as accurate as possible but colors may vary from computer to computer.

Canceling or Changing An Order:

Because of our fast shipping and processing of orders, requests for order cancellation and order changes can generally not be handled.

Once an order is placed at our site it is likely that it will be boxed and shipped that same day, sometimes within minutes of order placement.

If you want to change or cancel an order you have placed, notify us immediately! If the order has not been shipped, we will cancel the order or make your requested changes, if possible.

If it has been shipped, DO NOT OPEN IT. Simply return it to us in the original box. We will refund the cost of the item(s) to you when we receive the return, MINUS shipping costs per our Return Policy (listed below). We are not responsible for returned items that are lost in the mail and recommend returning the merchandise via an insured carrier.

Returns and Exchanges

Customer satisfaction is very important to us! Most orders are 100% guaranteed and can be returned at your expense for a full refund less the original shipping charges.

Because they are custom sewn to order, rear seat covers cannot be exchanged or refunded.

Merchandise must be returned within 30 days of receipt. All returned merchandise must be in original, saleable condition for a refund of the product cost. Shipping costs are not refundable. We will only refund shipping costs if return is a result of our error.

Our return policy is extended to 60 days on holiday gifts purchased between 11/5/07 and 12/21/07.

If you return an item that had qualified for FREE SHIPPING we will deduct our original cost of shipping from your credit amount.

  • All exchanges and returns must be postmarked no later than 30 days after receipt from
    the original delivery date, based on delivery confirmation/tracking. Return mailing
    instructions below.

 • All exchanges and returns must use an RMA number provided by us. See Return Mailing
   Instructions below for directions to obtain RMA number.

 • All items must be returned in SALEABLE condition. No rips, tears, stains etc. If an item is returned to us damaged no refund will be issued and we will return the item to you. Missing seat cover clips will be charged 10% for replacement and processing.

 • If you need to EXCHANGE your item for a different size or color just send the item back to
   us in it's original, saleable condition along with the receipt and instructions telling us what
   you want and we will send you the new item FREE of additional shipping charges, (exchanges only shipped USPS Priority Mail, regardless of how order was originally shipped).
   Please contact us promptly to insure that we have your replacement product in stock.

 • If you want to RETURN an item for a refund, simply ship the item back to us in its original,     saleable condition along with the receipt for a full refund less the original shipping charges.

 • We are not responsible for returned items that are lost or damaged in the mail and recommend returning    the merchandise via an insured carrier using a trackable method.

Return Mailing Instructions

 • To make a return or exchange within the thirty (30) day period, send an email to
  returns@BeachTrading.com requesting a Return Merchandise Authorization (RMA) number.
    Include your name, order number and reason for the return in your request.
 
 • Once you receive your RMA #  from us via email, write it on the OUTSIDE OF YOUR
    SHIPPING BOX.

 • Include a copy of your Beach Trading invoice in your return package along with the returned      merchandise. Send the package to us via a trackable method (such as UPS, FedEx or    USPS delivery confirmation). We are not responsible for merchandise lost in the mail.

 • Failure to follow these steps will result in a 10% restocking fee. The fee will be deducted
   from your refund.

After following the steps above, mail your return to:

Beach Trading
Attn: L.Valesko
264 Temple Ave
Long Beach, CA 90803

We will credit your account for the price of the item(s) within fifteen (15) business days of receiving your return.

Suggestions and Feedback:

If we can do anything to improve your shopping experience with us please let us know!
 
You can contact us anytime:

Beach Trading
264 Temple Ave
Long Beach, CA 90803
Toll Free: 1-877-295-0618
info@BeachTrading.com

Thanks again for shopping at Beach Trading!